For Our Customers
Everything you need to do business with us.
Delivery, payment, and account setup — in one place.
Delivery
We deliver to retailers across all seven counties we serve. Please have a receiver available during our standard receiving hours.
Receiving Hours
Monday – Friday
7:00 AM – 3:00 PM
Office Hours
Our team is available by phone and email during regular business hours.
Open
Monday – Friday
7:00 AM – 3:00 PM
(231) 943-4730
EFT Payment (Required)
All H. Cox & Son customer accounts are required to pay by Electronic Funds Transfer (EFT). Our preferred enrollment platform is BudPayments — a secure portal used across the beverage industry.
- Faster, more reliable than paper checks
- No invoice handling or trip to the bank
- Reduces NSF risk and tiered fees (see below)
EFT & NSF Policy
Per MLCC Administrative Order 2023-01, retailers must pay wholesalers for alcoholic beverages by Electronic Funds Transfer (EFT) only — with limited exceptions for new licenses (30 days of cash or check) and special event licenses.
Any retailer notified of an NSF must coordinate full payment with their H. Cox & Son sales representative before further deliveries can be made. NSF repayments are accepted only in cash or by cashier's check, and based on past NSF record may need to be brought to our office during business hours (7 AM – 3 PM).
Tiered NSF Fee Schedule
Per amended MLCC Code MCL 436.1903b(2), effective January 2026 — applied within any rolling 12-month period.
- 1st dishonored payment$50.00
- 2nd within 12 months$100.00
- 3rd within 12 months$150.00
- 4th within 12 months$200.00
- 5th or subsequent within 12 months$250.00
The Commission will suspend a retailer's license for 14 days following 6 or more NSFs, in addition to the $250 administrative fee. Wholesalers are also required to report EFT reversals as they occur.
New Account Setup
Interested in carrying our brands? Complete our quick electronic new customer form and we'll be in touch. Prefer paper? Download the PDF version below.